Special Assistance at London Gatwick

Facilities for the hard of hearing and partially sighted
Induction loops are available in various locations where there are signs showing the 'sympathetic ear' symbol. The airport directional signs use black text on a yellow background - providing optimum contrast to assist all users. Guide and hearing dogs are the only dogs allowed in the terminal buildings.

Help points
Special assistance free help points for all those who have a disability or experience mobility difficulties and need assistance, can be found on terminal forecourts, short stay car parks, stations, baggage reclaim halls and on some routes within the terminals where there are long walking distances. The special assistance help points location information  and a telephone, in order for assistance to be requested. Assistance is free to those who require assistance and you can request wheelchair push/provision or help with baggage in order to reach check in.

Reserved seating
Reserved seating areas, clearly identified by special assistance pictograms, are available for special assistanc passengers and are located throughout the airport in the general seating areas.

Toilets
Unisex accessible toilets are provided near most toilet blocks. Occasionally the accessible toilet is located inside the mens or ladies toilets.

Travel-Care
Travel-Care is an independent agency, with charitable status, offering advice to all Gatwick passengers who may need extra help on their journey. Travel-Care can be found in Gatwick Village, South Terminal.